Claims Support Specialist II
TEKsystems•Lexington, KY
•$15 - $16•Onsite
About The Position
TEKsystems is partnering with Erie Insurance to hire a Claims Support Specialist for their Lexington, KY office. This is an excellent opportunity for candidates looking to build experience in customer service, administration, and the insurance industry with a company known for its stability, employee-focused culture, and long-term growth.
Requirements
- Strong customer service and communication skills
- Ability to multitask and work in a fast-paced office environment
- Comfortable handling phone-based customer interactions
- Strong attention to detail and organizational skills
- Previous customer service, administrative, call center, receptionist, or office support experience preferred
- Open to entry-level candidates with a strong work ethic and willingness to learn
Responsibilities
- Answer incoming calls from policyholders, claimants, agents, and adjusters
- Provide exceptional customer service and direct inquiries to the appropriate parties
- Enter new claims and update claim information within company systems
- Prepare, process, and maintain claims-related documentation
- Assist with filing, scanning, copying, mail distribution, and other administrative activities
- Support claims professionals with follow-up activities and claim file maintenance
- Welcome and direct visitors as needed
- Assist with office coordination and general support functions
Benefits
- Medical
- dental
- vision
- Critical Illness
- Accident
- Hospital
- 401(k) Retirement Plan
- Life Insurance
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
