Claims Specialist II
About The Position
As a Claim Specialist II, working with our Komodo Claims Brand you will play a crucial role in handling and resolving commercial auto claims across the United States. Joining a friendly and highly supportive team, you will focus on delivering exceptional customer service at scale and ensuring accurate, compliant claims handling. This role reports to a Team Leader and sits within a team of 20 specialists in the Komodo US department. We have a hybrid working model. You'll work remotely, with regular training days in the Dallas office. Your working schedule will be Monday to Friday, 9:00 AM to 5:00 PM.
Requirements
- Active Texas adjuster license.
- Experience handling coverage, liability investigations, and bodily injury claims in the personal or commercial auto space at a recognized insurance carrier.
- Ability to secure an insurance license in New York within 45 days of joining.
- Adaptability to work in a fast-paced environment to effectively manage a dynamic claims volume.
- Proven track record of resolving customer concerns, understanding that excellent claims handling drives overall customer satisfaction and retention.
- Understanding the value of contributing to shared success and genuinely enjoy working collaboratively in a team environment.
- Passion for building a long-term career in Claims, paired with a continuous thirst for knowledge.
Responsibilities
- Handle initial coverage investigations to accurately identify claim exposures.
- Conduct thorough liability negotiations and set appropriate financial reserves.
- Manage vehicle repairs and total losses, issue payments, assign vendors, and send necessary referrals.
- Interpret policy contracts to ensure accurate and compliant claims handling.
- Manage soft-tissue third-party injury claims.
Benefits
- Salary $65,000 - $68,000, depending on experience and location
- Stock options for every employee
- 25 days of holiday (+5 days after 5 years)
- 5 sick days
- 8 federal holidays
- Medical, dental and vision health insurance plans
- Life insurance, short-term, and long-term disability benefits
- 13 weeks fully paid parental leave for all new parents, regardless of your gender
- 401(k) with 4% company match
- Commuter Benefits
- Flexible working hours
- $650 annual training allowance & learning opportunities
- $50 monthly wellbeing
- 24/7 Employee Assistance Program and mental health benefits
- Unlimited AI usage with Claude and Gemini
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
