Claims Specialist | Liability & Bodily Injury

Great West Casualty Company•South Sioux City, NE

16h

About The Position

Great West, an Old Republic company, is seeking a Claims Specialist to help insureds navigate the claims process while protecting company interests through fair, timely, and accurate claim resolution. This role handles liability, bodily injury, property damage, and litigation-related claims in a fast-paced environment. The position is located in South Sioux City, Nebraska.

Requirements

Bachelor's degree or equivalent related experience.
Strong investigative, analytical, and negotiation skills.
Excellent communication and customer service abilities.
Ability to manage multiple priorities and work independently.
Strong organizational skills and attention to detail.

Nice To Haves

1–2 years of experience in a liability claims environment.
Completion of or progress toward CPCU, AIC, or other insurance industry coursework.
Experience handling bodily injury, property damage, or litigated claims.

Responsibilities

Investigate, evaluate, negotiate, and settle liability, bodily injury, and property damage claims.
Determine coverage, assess liability exposure, and establish appropriate claim reserves.
Conduct thorough investigations, gather documentation, and evaluate damages.
Develop action plans and proactively manage claims from initial report through resolution.
Maintain accurate and timely claim documentation in accordance with Fair Claims practices and company standards.
Communicate regularly with insureds, claimants, attorneys, and adjusters to provide outstanding customer service.
Monitor claim activity and reserve adequacy throughout the life of each claim.
Coordinate with independent adjusters, defense counsel, underwriting, safety teams, and other stakeholders.
Manage litigated claims, including working with defense attorneys, attending mediations, and supporting trial preparation when necessary.
Stay current on state negligence laws, medical terminology, and industry best practices.