About The Position

Aspirion is seeking a professional Claims Specialist to coordinate motor vehicle accident claim accounts in a fast-paced work environment. The role works with patients, attorneys, and insurance carriers to help increase revenue for hospital partners and ensure accounts are handled accurately and efficiently. This is a fully remote position; eligible candidates must live more than 90 miles from both listed office locations in Englewood, Colorado, and Columbus, Georgia. U.S.-based remote colleagues may not work from outside the United States without prior written approval. The position involves processing new accounts, using company systems to enter and verify information, communicating with internal and external partners, and handling complex, high-volume work. The employee is expected to maintain professionalism, integrity, accountability, and confidentiality when working with medical and financial information, and to follow applicable compliance policies, including HIPAA, GLBA, and FCRA. Other related duties may be assigned.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience working fully remotely in an administrative role.
  • At least one year of experience processing insurance claims.
  • Excellent communication and interpersonal skills.
  • Ability to problem-solve and think on your feet.
  • Strong computer skills.
  • Ability to multitask and prioritize work in a high-production environment.
  • Punctuality and a strong work ethic.
  • Must live more than 90 miles from both listed office locations to be eligible for the fully remote position.

Nice To Haves

  • Prior experience with medical billing, patient access, or a healthcare front office.

Responsibilities

  • Set up and process new accounts daily.
  • Use company systems and technologies to enter content information and verify received information.
  • Communicate effectively with patients, attorneys, and insurance carriers.
  • Establish and maintain positive working relationships with internal and external partners.
  • Perform work with quality, integrity, and ethical decision-making.
  • Problem-solve and handle complex, high-volume work in a team environment.
  • Maintain accountability, confidentiality, and professionalism when handling medical and financial information.
  • Follow applicable compliance policies and procedures, including HIPAA, GLBA, and FCRA; complete required training and report compliance concerns or incidents.
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