Claims Representative

Angott Search Group • Evansville, IN

3d

About The Position

Angott Search Group (ASG) is partnering with an established insurance company to hire experienced, customer-focused Claims Representatives. The position investigates, evaluates, and settles moderately complex to complex insurance claims while providing service to policyholders and agency partners. Representatives manage assigned claims from initial investigation through final resolution, including reviewing coverage, assessing damages, setting reserves, negotiating settlements, and maintaining claim records. The role involves on-site and remote investigations, collaboration with internal teams and outside professionals, and participation in an after-hours on-call rotation as needed.

Requirements

• 3–5 years of insurance claims experience or equivalent relevant experience.
• Strong investigative, analytical, negotiation, and problem-solving skills.
• Excellent communication, organization, and customer service abilities.
• Ability to independently manage a claims caseload and meet deadlines.
• Proficiency with claims management systems, Microsoft Office, and related technology.
• Valid driver's license and ability to travel locally for field inspections.
• Ability to inspect damaged properties, climb ladders, and work in varying weather conditions.

Nice To Haves

• Knowledge of personal, commercial, and farm insurance policies preferred.
• Bachelor's degree preferred; equivalent experience considered.
• Bilingual communication skills are a plus.

Responsibilities

• Investigate, evaluate, and settle insurance claims accurately, fairly, and efficiently.
• Review insurance policies, determine coverage, assess damages, and establish appropriate claim reserves.
• Conduct on-site and remote claim investigations, including property inspections and damage assessments.
• Negotiate claim settlements while complying with company policies and applicable regulations.
• Manage assigned claims from initial investigation through final resolution.
• Maintain accurate claim documentation, reports, and communication records.
• Serve as the primary point of contact for policyholders and insurance agents regarding claim status and resolution.
• Collaborate with internal teams, legal counsel, and outside professionals on complex claims and litigation matters.
• Stay current on industry trends, insurance regulations, and claims best practices.
• Participate in an after-hours on-call rotation as needed.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed