Claims Representative I, Accident Benefits
About The Position
The Accident Benefits Claims Representative is responsible for investigation, negotiation and settlement of automobile accident benefit claims. We are a leading Canadian financial services co-operative committed to being a catalyst for a sustainable and resilient society and our team is essential to deliver on this strategy. That’s why we prioritize our people, to ensure we provide a strong culture and development opportunities which enables our team to thrive and to live our purpose. The best part is that you will work with people that care passionately about you, our clients and our communities.
Requirements
- One (1) year insurance experience or two (2) years of related work experience
- Working towards Chartered Insurance Professional (CIP) courses
- Well developed computer skills in Microsoft Office software, internet, email systems.
- Provincial adjuster license(s) maybe required dependent on the province of work.
- University/College Degree.
Nice To Haves
- French is an asset.
Responsibilities
- Investigate, interpret coverage, reserve adequately, negotiate and settle automobile accident benefit claims.
- Contribute to a client service culture by embedding client engagement philosophies into daily work and implementing innovative, client-centric decision making, to be THE industry leader in client engagement.
- Provide quality client service in accordance with claims service standards.
- Actively participate with claimants, physicians, treatment providers, employers, rehabilitation workers and other service providers in the development, approval, implementation and monitoring of appropriate case management plans for clients.
- Handle files in defense litigation and Alternative Dispute Resolution (ADR), using litigation management guidelines.
- Set up and maintain files for assigned claims.
- Authorize payments and reserves up to $75,000 authority.
Benefits
- Training and development opportunities to grow your career.
- Flexible work options and paid time off to support your personal and family needs.
- A holistic approach to your well-being, with physical and mental health programs and a supportive workplace culture.
- Paid volunteer days to give back to your community.
- In addition to our competitive salary and incentive programs, eligible employees also benefit from a comprehensive total rewards package including group retirement savings plans, pension and benefits (e.g., health and wellness, dental, disability and life coverage), mental health support and an employee assistance program.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
