Accident Claims Adjuster

Day & Ross • Town of Hartland, NB

3d • Onsite

About The Position

The Accident Claims Adjuster is responsible for managing and processing vehicle accident and equipment theft claims from investigation through to settlement with the objective of mitigating company losses.

Requirements

• Post secondary education, preferably in Business Administration, Insurance and Risk Management or another related field.
• Training in accident investigation.
• A suitable combination of education and/or experience may also be considered.
• Minimum of three years’ related experience in a professional environment, preferably in the insurance and/or transportation industries
• Working knowledge of tractor-trailer equipment
• Computer skills, including knowledge, ability, and accuracy when using MS products, and other web-based programs
• Communication (verbal and written) as well as customer relationship management skills
• Strong problem solving and negotiation skills to bring claims files to a close in a professional manner and in keeping with the objective of mitigating losses.
• Ability to handle multiple files and to multitask and prioritize
• Ability to make sound, well thought out recommendations and decisions
• Results focused
• Bilingualism in English and French is required.
• Ability to work with little supervision.

Nice To Haves

• Previous experience in claims management a strong asset.

Responsibilities

• Following detailed procedures, opens claim file and begins investigation as soon as accident claim or equipment theft is reported or assigned
• Liaise with insurance appraisals/adjustors, legal, and third-party insurers as required
• Establish and maintain claim files in the Accident Claim System
• Provide analysis and make recommendations to senior management on claims litigation
• Follow up to ensure all details are finalized and claim is closed
• Participates in an on-call rotation to ensure coverage 24/7/365
• Other related duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree