Claims Reassoc Clerk

Mortenson Dental • Louisville, KY

6d

About The Position

The Claims Reassoc Clerk is responsible for scanning, re-associating, and reconciling daily EFT exceptions, credit card, and paper check claims. This role requires meeting daily quality and timing standards, and weekly reconciliation of claims on the Nonpayment ERA report. The clerk will also update patient addresses in Open Dental based on the daily Mail Louisville change of address report and call insurance carriers when necessary to reconcile the ERA or retrieve an EOB. Additionally, the position involves supporting other insurance specialists, supervisors, and managers during heavy claims influx, recognizing and reporting when paper checks or EFTs without an ERA are received to increase automation, and promoting a "team first" attitude through positive and caring relationships and communication with co-workers.

Requirements

• High School Diploma or equivalent
• Customer service skills
• Computer skills
• Proficiency with copier, fax, and telephone
• Experience with dental practice management software

Responsibilities

• Scans, re-associates, and reconciles daily EFT exceptions, credit card, and paper check claims.
• Meets daily quality and timing standards.
• Reassociates all claims on the Nonpayment ERA report weekly.
• Updates patient addresses in Open Dental based on the daily Mail Louisville change of address report.
• Calls insurance carriers when necessary to reconcile the ERA or to retrieve an EOB.
• Supports other insurance specialists, supervisors, and managers in times of heavy claims influx.
• Recognize and report when paper checks or EFTs without an ERA are received in order to increase automation.
• Promotes a “team first” attitude by demonstrating positive and caring relationships and communication with co-workers.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED