Responsible and accountable for the accurate and timely processing of claims. Claims must be processed with a high level of detailed quality and in accordance with claims payment policy and the terms of customer/provider contractual agreements. The role adjudicates claims and adjustments, resolves claims edits and suspended claims, and maintains and updates reference materials needed for adjudication. It manually prices claims using various tools and processes and reviews reference-material updates daily, sharing feedback or suggestions when concerns arise. The processor provides backup support to other team or group members as assigned and partners with the Quality team for clarification on procedures and complex claims, receiving coaching from leadership. The listed duties are representative and not all-inclusive; a leader may assign additional duties aligned with the job's intent.
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Job Type
Full-time
Education Level
High school or GED