Claims Operations Support Specialist
About The Position
Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress. Starr is looking for individuals who bring "passion" and "drive" to work with them every day. There's no shortage of opportunities as we continue to grow. Take charge of your career today and join our amazing team.
Requirements
- Associate degree or equivalent experience including 1-2 years in commercial insurance industry Claims Support role.
- Proficient communication skills (oral and written)
- MS Office Suite
- Ability to multitask in a fast-paced environment
- Basic knowledge of the insurance industry or technical specialty
- Basic knowledge of processing insurance mail
- Ability to produce high work volume with precise accuracy
Nice To Haves
- Previous Claim Support Role a plus
- Excellent customer service skills
Responsibilities
- Receives and assess First Notice of Loss for set up in claims system or distribution to third parties.
- Assist with processing Five Sigma escalations.
- Research policy and client information in Claims/Underwriting systems.
- Creates claims in Claims Systems for various lines of business.
- Issue acknowledgement letters and other claims correspondence.
- Respond to inquiries from internal and external parties.
- Create loss runs from internal systems.
- Creating production/analysis reports.
- Conduct User Acceptance Testing for enhancements and product development as needed.
- Communicate with claim managers, brokers, underwriters as needed for proper processing of claims.
- Peer Training and conducting Quality Checks (Five Sigma vs. Claims Enterprise)
- Other duties as required.
Benefits
- first class training and development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
