Claims Manager

Jensen Infrastructure • Reno, NV

1d

About The Position

As Claims Manager, you will oversee Jensen Infrastructure's Workers' Compensation, Property, and General Liability claims from initial incident through resolution. You will partner with insurance carriers, third-party administrators, legal counsel, HR, EHS, Operations, and plant leadership to control claim costs, support employees through the process, and reduce future risk across our multi-state manufacturing footprint.

Requirements

• 5-10 years of progressively responsible claims management experience, including Workers' Compensation, property, and General Liability claims.
• Experience managing claims in an industrial environment; manufacturing or heavy industrial experience is strongly preferred.
• Strong working knowledge of Workers' Compensation and liability insurance practices and regulations, ideally across Arizona, California, Hawaii, Washington, Missouri, and Nevada.
• Hands-on experience working with insurance carriers, third-party administrators, adjusters, brokers, and legal counsel.
• Analytical, organized, and decisive, with the ability to manage multiple priorities, sensitive claim information, and established deadlines.
• Bachelor's degree in business, Risk Management, Human Resources, Occupational Safety, a related field, or equivalent professional experience.

Nice To Haves

• Professional certifications such as AIC, CWCP, ARM, or similar credentials are a plus.

Responsibilities

• Manage Workers' Compensation, property damage, and General Liability claims from investigation through treatment, resolution, and closure.
• Work directly with insurance carriers, third-party administrators, adjusters, brokers, and legal counsel to drive timely and favorable claim outcomes.
• Review claim files, reserves, documentation, and claim strategies to keep claims moving and costs controlled.
• Partner with plant leaders, Human Resources, EHS, and Operations to investigate incidents and support practical return-to-work strategies.
• Track claim activity, identify trends and root causes, and recommend actions to reduce claim frequency and severity.
• Prepare claim metrics, reports, and KPI updates for leadership related to claim costs, closure rates, and loss prevention efforts.

Benefits

• medical
• dental
• vision
• life insurance
• disability insurance
• PTO
• 401k with a Company match
• annual incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level