Claims Specialist / Claims Manager
The Misch Group•Hartford, CT
•$0 - $100,000•Hybrid
About The Position
An established independent insurance agency is seeking a seasoned Claims Specialist or Claims Manager to strengthen its commercial claims capability. The role can flex based on the selected candidate: a manager-level hire may lead a small claims team, while a strong senior individual contributor can be considered for a specialist-level position.
Requirements
- Significant commercial claims experience.
- Five or more years of experience preferred for Claims Specialist candidates.
- Prior claims-team or department leadership strongly preferred for Claims Manager candidates.
- Carrier-side claims experience is highly valued; agency-side backgrounds are also welcome.
- Strong communication, client-service, and stakeholder-management skills.
Nice To Haves
- Insurance licensing is helpful but not required.
Responsibilities
- Manage and guide commercial insurance claims through clear communication, sound judgment, and consistent follow-through.
- Serve as a trusted point of contact for clients, carriers, producers, and internal account teams.
- Advocate for clients and help move claims toward effective resolution.
- At the manager level, provide leadership and oversight for a small claims team.
- Contribute to a highly service-oriented, relationship-driven agency environment.
Benefits
- Competitive benefits, including health coverage, 401(k) match, PTO, sick time, and paid holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
