Claims Investigator - Southeast VA

Allied Universal • Richmond, VA

3d

About The Position

Allied Universal is hiring a Claims Investigator to validate facts of loss for insurance claims through scene investigations, interviews with claimants and witnesses, document retrieval, and data interpretation. The role investigates claims involving workers’ compensation, general liability, property and casualty, and disability coverage. Investigators gather information independently and in collaboration with clients and case managers, follow guidance from handling insurance adjusters on field tasks, and document investigations in clear, concise, professional reports, memos, and letters. The position may also involve running database indices and verifying the accuracy of results. The pay rate is $19–$28 per hour. A valid driver’s license and at least one year of driving experience are required, as is a private investigator’s license before applying.

Requirements

• Possess a valid driver’s license and at least one year of driving experience.
• Have a private investigator’s license before applying and be able to obtain any required licenses in the states where work is performed.
• Meet one of the following education and experience combinations: a bachelor’s degree in Criminal Justice; an associate’s degree in Criminal Justice plus at least four years of demonstrated experience conducting complex insurance investigations or adjusting complex claims; or a high school diploma plus at least six years of such experience.
• Have at least two years of demonstrated experience conducting insurance claims investigations or adjusting complex claims.
• Have working knowledge of anti-fraud laws, insurance regulations, and compliance rules and standards in the home state and designated region.
• Have Special Investigative Unit (SIU) compliance knowledge.
• Type at least 40 words per minute with minimal errors.
• Be flexible to work varied and irregular hours and days, including weekends and holidays.
• Be proficient in using laptop computers and cell phones.
• Successfully complete the Allied Universal Investigations training/orientation course after receiving an offer.

Nice To Haves

• Military experience.
• Law enforcement experience.
• Insurance administration experience.
• One or more professional industry certifications: Certified Fraud Investigator (CFE), Certified Insurance Fraud Investigator (CIFI), Fraud Claim Law Associate (FCLA), Fraud Claim Law Specialist (FCLS), Certified Protection Professional (CPP), Associate in Claims (AIC), or Chartered Property Casualty Underwriter (CPCU).

Responsibilities

• Investigate insurance claims involving workers’ compensation, general liability, property and casualty, and disability coverage.
• Gather information independently and with clients and case managers through data collection, interviews, research, and scene investigations.
• Follow the handling insurance adjuster’s guidance when performing field tasks essential to the investigation.
• Develop and document investigation findings in professional, clear, concise, and grammatically correct reports, memos, and letters.
• Run appropriate database indices when necessary and verify the accuracy of the results.

Benefits

• Medical, dental, and vision coverage.
• Basic life and AD&D insurance.
• Retirement plan.
• Disability insurance.
• Seven paid holidays annually.
• Sick days where required by law.
• Vacation accrual starting at 3.08 hours biweekly; unused vacation is paid out only where required by law.

What This Job Offers

• Job Type: Full-time