Claims Follow-up Specialist I (FT)| Business Services | Ames | 2026-149

McFarland Clinic • Ames, IA

4h • Onsite

About The Position

McFarland Clinic is currently accepting applications for Claims Follow-up Specialist for its Ames office. Candidates should be service-oriented, a team player, and be able to provide extraordinary care, every day to our patients.

Requirements

• High School Diploma, GED or HiSET
• 2 years of medical coding experience with exposure to coding activities or insurance claims preferred.

Responsibilities

• Applies insurance carrier guidelines to submit accurate claims for proper reimbursement.
• Maintains broad knowledge of Epic not limited to Prelude, Cadence, Ambulatory and Professional Billing.
• Utilizes insurance and billing expertise to resolve denials and patient questions/concerns filtered through Patient Services Reps regarding their billing statements and insurance notifications.
• Stays current with changes in reimbursement regulations.
• Reviews open claims for correct and timely remittances.
• Reviews documentation and provides responses to insurance carriers to assist in resolving claim denials.
• Reviews and processes record requests from insurance companies.
• Answers telephone and provides information as necessary.
• Attends required meetings and participates on committees as requested.
• Participates in professional development activities and maintains professional affiliations.
• Maintains patient confidentiality.
• Performs related work as required.
• Other duties as assigned

Benefits

• health and dental insurance
• 401(k)
• PTO

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED