Claims Examiner

Chubb • Alpharetta, GA

1d

About The Position

Chubb is seeking a Workers Compensation Lost Time Claims Examiner for its Alpharetta office. The role handles Lost Time workers’ compensation claims, providing timely expense and loss assessments, maintaining sound claims practices, and working toward early claim resolution. The examiner communicates with insureds, claimants, agents, underwriters, and other internal and external customers, and provides guidance to team members to support claim management and resolution.

Requirements

• A workers’ compensation adjuster’s license is required, or must be obtained immediately after the hire date.
• At least 3 years of workers’ compensation claims-handling experience.
• Ability to work effectively with a wide variety of people.
• Aptitude for evaluating, analyzing, and interpreting information.
• Excellent organizational skills and ability to multitask, with proven time-management skills.
• Ability to work well in teams.
• Demonstrated critical-thinking and decision-making ability.
• Excellent verbal and written communication skills.
• Personal commitment to superior performance that adds value to the company.

Nice To Haves

• Bachelor’s degree or equivalent experience preferred.

Responsibilities

• Deliver superior customer service through effective interactions with insureds, claimants, agents, underwriters, and others.
• Contribute to a collaborative environment by demonstrating teamwork, motivation, and effort toward goals and objectives.
• Provide accurate and timely expense and loss assessments on Lost Time claims.
• Communicate in a timely and appropriate manner with internal and external customers about account trends, issues, and claim activity.
• Handle claims soundly and achieve compliance in investigation, coverage, loss assessment, and case management.
• Establish, document, and execute appropriate strategies to bring assigned claims to early resolution.
• Recognize and address coverage issues, potential fraud, and subrogation; follow guidelines and complete reporting forms.
• Maintain current claim files and diary records to monitor developments, follow up on requests, update management, and address diary activities promptly.
• Provide guidance and direction to team members to help manage and resolve claims.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed