Claims Examiner

Chubb • Alpharetta, GA

1d • Onsite

About The Position

Chubb is seeking a Workers Compensation Lost Time Claims Examiner for its Alpharetta office. The examiner manages Lost Time claims, provides customer service to insureds, claimants, agents, underwriters, and other stakeholders, and works with team members to manage and resolve claims. The role requires accurate and timely expense and loss assessments, sound claim handling, appropriate investigation and case management, and timely communication about account trends, issues, and claim activity.

Requirements

• An adjuster's license to handle Workers Compensation claims is required, or must be obtained immediately after the hire date.
• At least 3 years of Workers Compensation claim-handling experience.
• Ability to work effectively with a wide variety of people.
• Aptitude for evaluating, analyzing, and interpreting information.
• Excellent organizational skills and ability to multitask and manage time effectively.
• Ability to work well in teams.
• Demonstrated critical-thinking and decision-making ability.
• Excellent verbal and written communication skills.
• Personal commitment to superior performance that adds value to the company.

Nice To Haves

• Bachelor's degree or equivalent experience is preferred.

Responsibilities

• Deliver superior customer service through effective interactions with insureds, claimants, agents, underwriters, and others.
• Contribute to a collaborative environment by demonstrating teamwork, motivation, and effort toward team goals and objectives.
• Provide accurate and timely expense and loss assessments on Lost Time claims.
• Communicate promptly and appropriately with internal and external customers about account trends, issues, and claim activity.
• Handle claims soundly, achieving compliance in investigation, coverage, loss assessment, and case management.
• Establish, document, and execute appropriate strategies to bring assigned claims to early resolution.
• Recognize and appropriately address coverage issues, potential fraud, and subrogation; follow guidelines and complete reporting forms.
• Maintain current diary systems for all files to monitor developments, follow up on requests, update management, and respond to diary activities in a timely manner.
• Provide guidance and direction to team members to help manage and resolve claims.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed