Claims Examiner (26-151)

Kent County CMH Authority•Grand Rapids, MI
•Remote

About The Position

Network180 is seeking a Claims Examiner to accurately process, adjust, and pay claims submitted by its provider network. Network180 is the behavioral health community organization responsible for coordinating mental health and substance abuse treatment and providing developmental disabilities services for Kent County. This is a Michigan-based remote position. Candidates must reside in Michigan and be available to attend in-person meetings in Kent County as needed. The position is 40 hours per week, Monday through Friday, 8:00 a.m. to 5:00 p.m., with no weekend, on-call, or holiday requirements. The role is full-time and non-exempt, in the UAW unit. Compensation is $21.99–$29.15; the final offer depends on factors including internal equity, skills, education, experience, and credentials.

Requirements

  • High school diploma or GED and at least four years of medical billing, coding, and/or claims processing experience; or an associate’s degree in health information technology or a related field and two years of medical billing, coding, and/or claims processing experience.
  • Advanced computer skills, including word processing, spreadsheets, database management, and email.
  • Knowledge of Medicaid, Medicare, and third-party insurance.
  • Experience analyzing information and preparing spreadsheets and reports.
  • Ability to prioritize tasks and manage time effectively and efficiently.
  • Excellent verbal and written communication skills.
  • Excellent problem-solving techniques.
  • Excellent customer service skills.
  • Must reside in Michigan and be available to attend in-person meetings in Kent County as needed.
  • Must successfully complete a drug screen as part of the background check process.

Nice To Haves

  • Lived experience with mental illness, developmental disabilities, or substance use disorders is valued.

Responsibilities

  • Accurately process, adjust, and pay claims submitted by Network180’s provider network.

Benefits

  • Four health insurance plans
  • Employer-paid dental and vision insurance plans
  • 13 paid holidays
  • Generous paid time off
  • Professional development
  • Tuition reimbursement
  • Professional license reimbursement
  • Defined contribution retirement plan
  • Employee Assistance Program
  • Life and voluntary life insurance options
  • Short- and long-term disability insurance
  • Eligibility at approved sites for loan forgiveness programs, based on position and department, including NHSC, STAR Loan Repayment, Behavioral Health Loan Repayment, and MI Kids Now Loan Repayment
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