Claims Examiner

Kinsale Management • Richmond, VA

6d • Onsite

About The Position

As a Claims Examiner, you'll play a key role in managing casualty claims from investigation through resolution. This position combines analytical thinking, strategic decision-making, and skilled negotiation to ensure fair and timely claim outcomes. You'll work closely with experienced claims professionals and legal partners while handling a diverse portfolio, including litigated claims. This is an excellent opportunity to deepen your expertise in a fast-paced, team-oriented environment that is committed to your learning and career growth.

Requirements

• Bachelor's degree in business, risk management, or a related field.
• Minimum of 2 years of professional work experience.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent written and verbal communication skills.
• Confident negotiation skills and sound decision-making ability.
• Strong organizational and time management skills with the ability to multitask effectively.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• A collaborative mindset and the ability to work cross-functionally.

Nice To Haves

• 1–2 years of experience handling property liability claims or related industry experience is a plus.
• Experience directing investigations and working with defense counsel is a plus.
• Ability to analyze contracts (including risk transfer provisions), property damage estimates, and litigation documents is a plus.
• Adjuster licenses or industry designations are a plus.

Responsibilities

• Managing the full lifecycle of property liability claims under the guidance of a Claims Supervisor.
• Conducting thorough investigations to evaluate liability, damages, and exposure.
• Interpreting policy coverage and drafting clear, professional coverage correspondence.
• Communicating coverage determinations effectively to policyholders, brokers, and other stakeholders.
• Negotiating claims to resolution with sound judgment and strong business acumen.
• Managing litigated claims, including appointing and directing defense counsel.
• Driving litigation strategy proactively toward efficient and fair resolution.
• Participating in mediations, settlement conferences, and trials as needed.
• Maintaining accurate, well-documented claim files.

Benefits

• Competitive Pay & Bonus Opportunities
• Comprehensive Benefits – Health, dental, and vision insurance with up to $3,600 (individual) or $7,000 (family) in HSA contributions per year.
• Generous paid time off including 22 days of PTO and 10 paid company holidays.
• Clear promotion paths, mentorship, and ongoing professional development.
• Up to 6% matching 401(k) contributions on base salary and bonus, standard life insurance, and disability coverage.
• Annual $3,000 reimbursement for educational training and certifications.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level