Claims Examiner

Kinsale Insurance

About The Position

As a Claims Examiner, you will play a key role in managing casualty claims from investigation through resolution. This position combines analytical thinking, decision-making, and negotiation to ensure fair and timely claim outcomes. You’ll work closely with experienced claims professionals and legal partners while handling a diverse portfolio, including litigated claims. This is a great opportunity to grow your expertise in a fast-paced, team-oriented environment that values learning and career development.

Requirements

  • Bachelor’s degree in Business, Risk Management, or a related field
  • 2+ years of experience handling commercial general liability claims involving bodily injury and property damage
  • Strong analytical, problem-solving, and decision-making skills
  • Excellent written and verbal communication abilities
  • Experience managing litigated claims and working with defense counsel
  • Ability to analyze medical records, contracts (including risk transfer provisions), property damage estimates, and litigation documents
  • Strong organizational and time management skills with the ability to multitask
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • A collaborative mindset with strong negotiation skills

Nice To Haves

  • Adjuster licenses or industry designations are a plus.

Responsibilities

  • Manage a variety of casualty claims under the guidance of a Claims Supervisor
  • Conduct and coordinate investigations across all phases of the claims process
  • Evaluate liability and exposure to develop effective resolution strategies
  • Analyze policy coverage, make determinations, and draft clear coverage correspondence
  • Communicate claim decisions and updates with policyholders and key stakeholders
  • Maintain accurate, detailed, and timely documentation within claim files
  • Oversee litigated claims by appointing and managing defense counsel
  • Drive claims and litigation toward efficient and fair resolution
  • Participate in mediations, settlement discussions, and trials as needed

Benefits

  • Competitive Pay & Bonus Opportunities – Rewarding performance and initiative.
  • Comprehensive Benefits – Health, dental, and vision insurance with up to $3,600 (individual) or $6,800 (family) in HSA contributions per year.
  • Work-Life Balance – Generous paid time off including 22 days of PTO and 10 paid company holidays.
  • Career Growth – Clear promotion paths, mentorship, and ongoing professional development.
  • Retirement & Security – Up to 6% matching 401(k) contributions on base salary and bonus, standard life insurance, and disability coverage.
  • Continuous Learning – Annual $3,000 reimbursement for educational training and certifications.
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