Claims Examiner

Marsh McLennan • Schaumburg, IL

7d • Hybrid

About The Position

Marsh McLennan Agency’s Midwest Region is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. MMA Midwest is consistently recognized as a top workplace, attracting and retaining its insurance talent by rewarding expertise and investing in career development. Colleagues enjoy an award-winning culture that fosters a highly productive and results-driven working environment. As a Claims Examiner, you will be responsible for managing and resolving medical professional liability claims, providing exceptional customer service, and collaborating with various stakeholders to ensure timely and accurate claims management and resolution.

Requirements

• Proficient in managing client claims through thorough investigation, interpretation of coverage, and strategic claim resolution
• Skilled in leading claim reviews and educating clients and teams on best practices, with a strong ability to participate in client meetings, mediations, and settlement conferences, to deliver tailored claims results
• Experienced in managing outside defense counsel, establishing timely and accurate indemnity and expense reserves, following client service workflows, utilizing internal resources for enhanced efficiency, maintaining accurate claim files, and ensuring data completeness by consistently meeting timelines and quality standards

Nice To Haves

• 5+ years of experience in claims handling within an agency or insurance carrier
• BS/BA in Business, Insurance or related field
• NY Adjuster License
• AIC, SCLA or other related professional designation
• Advanced proficiency in Microsoft Office Suite

Responsibilities

• Managing and resolving medical professional liability claims
• Providing exceptional customer service
• Collaborating with various stakeholders to ensure timely and accurate claims management and resolution
• Managing client claims through thorough investigation, interpretation of coverage, and strategic claim resolution
• Leading claim reviews and educating clients and teams on best practices
• Participating in client meetings, mediations, and settlement conferences, to deliver tailored claims results
• Managing outside defense counsel
• Establishing timely and accurate indemnity and expense reserves
• Following client service workflows
• Utilizing internal resources for enhanced efficiency
• Maintaining accurate claim files
• Ensuring data completeness by consistently meeting timelines and quality standards

Benefits

• Medical, dental, vision, 401K benefits and more
• The flexibility to work at home or an office, based on your discretion and schedule
• Start with 20 days of paid time off
• A paid day off to volunteer and company-organized volunteer events
• Up to $1,000 per year in matching charitable donations
• Up to $750 per year in wellness rewards
• All the nitro cold brew coffee and sparkling water you can drink
• Health and welfare benefits
• Tuition assistance
• 401K savings and other retirement programs
• Employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree