Claims Examiner

ChubbAlpharetta, GA
Onsite

About The Position

Currently, Chubb is seeking a Workers Compensation Lost Time Claims Examiner in our Alpharetta office.

Requirements

  • Workers Compensation Lost Time claims experience
  • Accurate and timely expense and loss assessments
  • Effective communication with internal and external customers
  • Fundamentally sound claim handling including investigation, coverage, loss assessment, and case management
  • Establishment, documentation, and execution of appropriate strategies for early claim resolution
  • Recognition and proper addressing of coverage issues, potential fraud, and subrogation
  • Adherence to guidelines and completion of reporting forms
  • Maintenance of a current diary system for claim file management
  • Guidance and direction to team members for claim management and resolution

Responsibilities

  • Deliver superior customer service and satisfaction through effective interactions with insureds, claimants, agents, underwriters, and others.
  • Contribute to collaborative environment by consistently demonstrating teamwork, high motivation, behavior and effort to achieve goals and objectives.
  • Provide accurate and timely expense and loss assessments on Lost Time claims.
  • Timely and appropriately communicate with internal and external customers relative to account trends, issues, and claim activity.
  • Consistently demonstrate fundamentally sound claim handling by achieving compliance in the areas of investigation, coverage, loss assessment, and case management.
  • Ensure the establishment, documentation, and execution of appropriate strategies to bring early resolutions to assigned claims.
  • Recognize and properly address coverage issues, potential fraud, and subrogation; follow guidelines and completion of reporting forms.
  • Keep all files on a current diary system in order to monitor new developments, follow up on requests, update management and respond to all other diary activities in a timely manner.
  • Provide guidance and direction to team members with the ultimate goal of managing and resolving a claim.
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