Claims Associate

HUB International • Chilliwack, BC

59d • $45,000 - $55,000

About The Position

Hi, we’re HUB! We are proud to be ranked among the world’s largest insurance brokerages where we advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy — so you’re ready for tomorrow. The Opportunity! Are you a highly organized administrative professional who takes pride in accuracy, efficiency, and keeping operations running smoothly? If so, this is the CAREER for you! Reporting to the Claims Manager, the Claims Associate is a key support role within HUB International’s claims team. You will be responsible for the accurate set-up, maintenance, and administration of claims files, systems, and financial processes — providing the operational backbone that enables our claims team to deliver exceptional service to clients and carrier partners. This is an administrative role that offers excellent exposure to the insurance industry and a clear path for professional growth.

Requirements

• 2–3 years of administrative experience, ideally within insurance, financial services, or a professional services environment.
• Strong proficiency in Microsoft Office Suite, particularly Excel; experience with systems such as Epic and Lloyd’s Lineage is a significant asset.
• Exceptional organizational skills and attention to detail, with the ability to manage multiple priorities accurately and on time.
• Excellent written and verbal communication skills and a high degree of professionalism.
• Ability to work independently and as a collaborative team player.
• Commitment to confidentiality, integrity, and getting the details right.

Nice To Haves

• CAIB, CIP designation or interest in pursuing insurance education considered an asset.

Responsibilities

• Set up new claims in Lloyd’s Lineage, bordereaux, and claim files, ensuring accuracy at intake.
• Update and maintain claim bordereaux and spreadsheets on an ongoing basis.
• Manage claim loss funds, request payments, and reconcile general ledgers in accordance with financial controls.
• Maintain organized and compliant physical and electronic claim files.
• Support the preparation and submission of carrier bordereaux and claims reports.
• Generate reports and data extracts as directed by the claims team.
• Provide general administrative support to the Claims Manager and Claims Technicians.

Benefits

• comprehensive benefit and total compensation packages which could include extended health benefits
• disability insurance
• RRSP matching
• paid-time-off benefits
• eligible bonuses and commissions for some positions
• Paid day off for your birthday
• Paid half day off for volunteering in your community
• Room to grow within the organization
• Competitive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees