Associate Claims Specialist
About The Position
Under direct supervision, develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. Assists in providing service to policyholders/customers on mid-sized and/or large commercial accounts. This is a hybrid position requiring twice a month in-office with preference on candidates residing within 50 miles of Suwanee, GA office. Please note this is subject to change.
Requirements
- Effective interpersonal, analytical and negotiation abilities required
- Ability to provide information in a clear, concise manner with an appropriate level of detail
- Demonstrated ability to build and maintain effective relationships
- Demonstrated success in a professional environment; success in a customer service/retail environment preferred
- Effective analytical skills to gather information, analyze facts, and draw conclusions; as normally acquired through a bachelor's degree or equivalent
- Licensing may be required in some states
Nice To Haves
- Knowledge of legal liability, insurance coverage and medical terminology helpful, but not mandatory
Responsibilities
- Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (claimants, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly.
- Establishes action plans based on case facts, best practices, protocols, jurisdictional issues and available resources.
- Manages an inventory of property/casualty (e.g. workers compensation, general liability, commercial automobile and property), evaluates compensability/liability and losses, and negotiates settlements within prescribed limits.
- Establishes accurate loss cost estimates using available resources, special service instructions, and market protocols.
- Confirms or denies coverage based on facts obtained during the investigation and advises policyholders as to proper course of action.
- Updates files and provides comprehensive reports as required.
- Manage, priorities and maintain an assigned caseload.
Benefits
- comprehensive benefits
- workplace flexibility
- professional development opportunities
- opportunities provided through our Employee Resource Groups
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
