Claims Assistant - Workers Compensation | Orange, CA

Sedgwick•Orange, CA
•$19 - $21•Onsite

About The Position

The Claims Assistant provides support to claims staff and performs other office tasks depending on the client program. The role involves setting up claims, maintaining information in the claims management system, processing payments and correspondence, and assisting with customer service and office administration. This is an entry-level, onsite position in Orange, California.

Requirements

  • High school diploma or GED.
  • Six months of clerical or customer service experience, or an equivalent combination of education and experience.
  • Excellent oral and written communication skills.
  • PC literacy, including Microsoft Office products.
  • Strong organizational skills.
  • Ability to work in a team environment.
  • Ability to meet or exceed Performance Competencies.
  • Credit security clearance confirmed through a background credit check.

Responsibilities

  • Set up and enter new claims into the claims management system.
  • Input and review notes and diaries in the claims management system as instructed.
  • Process payments.
  • Process mail and handle filing, faxing, and photocopying.
  • Review, prepare, create, and/or send letters, reports, and forms.
  • Answer and initiate telephone calls, set up medical appointments, and provide customer service as required.
  • Complete other assigned activities and projects, including preparing and distributing computer reports.
  • Perform other duties as assigned.
  • Support the organization's quality programs.

Benefits

  • Referral incentive program.
  • Career development and promotional growth opportunities.
  • Medical, dental, and vision coverage.
  • 401(k) and matching.
  • Paid time off.
  • Disability and life insurance.
  • Employee assistance program.
  • Flexible spending or health savings account.
  • Additional voluntary benefits.
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