About The Position

The Claims Assistant provides support to claims staff and performs office tasks depending on the client program. The role is based onsite in Atlanta, Georgia, and involves entering new claims into a claims management system, processing payments and correspondence, preparing documents, and assisting with calls and medical appointment scheduling. Additional duties and projects may be assigned, including preparing and distributing computer reports.

Requirements

  • High school diploma or GED.
  • Six months of clerical or customer service experience, or an equivalent combination of education and experience.

Responsibilities

  • Set up and enter new claims into the claims management system.
  • Input and review notes and diaries in the claims management system as instructed.
  • Process payments.
  • Process mail and handle filing, faxing, and photocopying.
  • Review, prepare, create, and/or send letters, reports, and forms.
  • Answer and initiate telephone calls, set up medical appointments, and provide customer service as required.
  • Complete other activities and projects as assigned, including preparing and distributing computer reports.
  • Perform other duties as assigned.
  • Support the organization's quality programs.

Benefits

  • Flexible work schedule.
  • Referral incentive program.
  • Career development and promotional growth opportunities.
  • Medical, dental, and vision benefits.
  • 401(k) available on day one.
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