Claims Administator Work From Anywhere
About The Position
Asuria is a provider of Employment Services in Australia, working to connect people with sustainable employment opportunities. The Claims Administrator identifies and addresses challenges for participants at risk of leaving employment and implements resolution strategies. Working closely with Workforce Australia teams, the role provides high-level support, education and guidance on outcome claims. The role focuses on maximising retention in sustainable employment through timely support and interventions; maximising outcomes for positive performance and revenue impacts; ensuring compliant documentary evidence is obtained; submitting accurate claims within agreed timelines; and providing accurate forecasts to relevant stakeholders.
Requirements
- Proven experience in case management, customer service, sales, marketing and/or recruitment delivery.
- Strong verbal and written communication skills.
- Ability to work effectively in a fast-paced, pressured environment and meet tight deadlines.
- Ability to relate well to people at all levels, both inside and outside the organisation.
- Sound IT skills.
- A valid Police Check and Working with Children Check are mandatory before commencement.
- Set up a myID to access government data aligned to the role.
Nice To Haves
- Understanding of the Workforce Australia Employment Services DEEDs and Guidelines is preferred but not essential.
Responsibilities
- Identify and address challenges for participants at risk of falling out of employment, and implement resolution strategies.
- Work closely with Workforce Australia teams to provide high-level support, education and guidance on outcome claims.
- Maximise work retention in sustainable employment through timely supports and interventions.
- Maximise each outcome type for positive performance and revenue impacts.
- Ensure suitable and compliant documentary evidence is obtained for claim submissions.
- Submit claims accurately and within agreed timelines.
- Provide accurate forecasts to relevant stakeholders.
Benefits
- Access to career development opportunities.
- Up to 15 weeks of paid parental leave.
- Bonus leave days.
- Salary sacrificing for superannuation and novated leasing.
- Employee discount program covering a range of goods and services.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
