Claims Administrative Assistant

Old Republic National Title Insurance•Tampa, FL

11d•Hybrid

About The Position

Old Republic National Title Insurance Company is seeking a Claims Administrative Assistant to support its Claims team. This role involves various administrative and claims-related functions, offering an opportunity to gain experience in claims administration, work with professionals, and develop skills for future growth within the organization. The position is located in Tampa, FL, and is hybrid, requiring 3 days per week in the office. Bilingual Spanish/English candidates are encouraged to apply, though it is not a requirement.

Requirements

High School Diploma or equivalent
Knowledge of the title insurance industry
Strong attention to detail and accuracy
Excellent organizational and time-management skills
Ability to prioritize multiple tasks and meet deadlines
Strong verbal and written communication skills
Professional customer service and interpersonal skills

Nice To Haves

Bilingual Spanish/English candidates are encouraged to apply

Responsibilities

Processing letters of indemnification for claims files
Contacting title agents, claimants, and Old Republic offices to obtain policies and supporting documentation
Entering and verifying claims data within the FileNet claims system
Handling incoming calls from internal and external customers, including claims hotline inquiries
Assisting with departmental communications, meetings, and problem-solving initiatives
Maintaining knowledge of company procedures, policies, and industry developments
Providing general administrative and receptionist support as needed

Benefits

Comprehensive medical, prescriptions, dental and vision plans
401(k) plan with a discretionary company match
Shareholder Purchase and Reinvestment Plan
Basic life and accidental death and dismemberment insurance premium paid by the company
Voluntary supplemental life insurance for employees, spouses and dependent children
Fertility and Family Building Benefits
Paid Disability benefits
Paid time off programs
11 Company paid holidays per year
Flexible spending account
Health savings account (available to High Deductible Health Plan participants only)
Employee Assistance Program
Educational Assistance Program
Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
Transportation benefit plan for mass transit, parking and vanpool, in several markets