Claims Administrative Assistant
About The Position
Old Republic National Title Insurance Company is seeking a Claims Administrative Assistant to support its Claims team through a variety of administrative and claims-related functions. This role offers an excellent opportunity to gain hands-on experience in claims administration, work alongside experienced claims professionals, and develop the skills needed for future growth within the organization. The position is located in Tampa, FL and offers a hybrid work schedule (3 days per week in office). Bilingual Spanish/English candidates are encouraged to apply, but bilingualism is not required.
Requirements
- High School Diploma or equivalent
- Knowledge of the title insurance industry
- Strong attention to detail and accuracy
- Excellent organizational and time-management skills
- Ability to prioritize multiple tasks and meet deadlines
- Strong verbal and written communication skills
- Professional customer service and interpersonal skills
Nice To Haves
- Bilingual Spanish/English candidates are encouraged to apply
Responsibilities
- Processing letters of indemnification for claims files
- Contacting title agents, claimants, and Old Republic offices to obtain policies and supporting documentation
- Entering and verifying claims data within the FileNet claims system
- Handling incoming calls from internal and external customers, including claims hotline inquiries
- Assisting with departmental communications, meetings, and problem-solving initiatives
- Maintaining knowledge of company procedures, policies, and industry developments
- Providing general administrative and receptionist support as needed
Benefits
- Comprehensive medical, prescriptions, dental and vision plans
- 401(k) plan with a discretionary company match
- Shareholder Purchase and Reinvestment Plan
- Basic life and accidental death and dismemberment insurance premium paid by the company
- Voluntary supplemental life insurance for employees, spouses and dependent children
- Fertility and Family Building Benefits
- Paid Disability benefits
- Paid time off programs
- 11 Company paid holidays per year
- Flexible spending account
- Health savings account (available to High Deductible Health Plan participants only)
- Employee Assistance Program
- Educational Assistance Program
- Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance
- Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge
- Transportation benefit plan for mass transit, parking and vanpool, in several markets
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
