Claim Team Manager - Property Field Inspection

State Farm•Everett, WA

2h•Remote

About The Position

Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. Come join a #1 team and do some good! Team Managers are committed to leading and developing our employees to ensure they provide the best service for our customers. This includes: First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities. Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments. Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures. Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements. Promoting development of employees within an inclusive environment. This is a Remote-Field position in which you will work from home and utilize a mobile office/vehicle for in-person appointments. Candidates may be asked to work outside of their assigned territory as business needs dictates. This position is located in Mt Vernon/Everett, WA and responsible for leading a team who services these zip codes: 98201 98203 98206 98220 98221 98222 98223 98225 98226 98229 98230 98232 98233 98235 98236 98237 98238 98239 98240 98241 98243 98244 98245 98247 98248 98249 98250 98252 98253 98255 98257 98258 98260 98261 98262 98263 98264 98266 98267 98270 98271 98273 98274 98276 98277 98278 98279 98280 98281 98282 98283 98284 98286 98287 98290 98292 98295 98297. Competitive candidates should reside within a commutable distance of this territory. Hours of operation are continually evaluated and may change based on business need. Successful candidates are able and willing to work flexible work shifts and may be asked to work overtime and/or irregular hours.

Requirements

Effective written and verbal communication skills
Demonstrated leadership behaviors
Promote and maintain a relentless focus on the customer when making decisions
Candidly assess our environment and tackle challenges head-on
Inspire and energize people to understand and achieve common goals
Physical agility to allow for: frequent lifting, carrying, and climbing a ladder; ability to navigate roofs at various heights for inspection of both residential and commercial structures; ability to crawl in tight spaces
May be required to complete Rope and Harness Safety Training
A valid driver's license is required

Nice To Haves

Bachelor's degree in a related field of equivalent work experience
Claims operations and/or call center experience
Prior leadership experience
Experience with Xactimate, XactContents

Responsibilities

First-line management of assigned Claim personnel, which includes hiring, training, coaching, performance management and salary activities
Review and control of the operation's claim activities including investigations, claim payments, and adjustment expense payments
Coordinating, communicating, and implementing new Company programs, policies, practices, and procedures
Ensuring compliance with company procedures, applicable federal/state laws, and legal requirements
Promoting development of employees within an inclusive environment

Benefits

Compensation is based on a standard 38:45-hour work week
Potential starting salary range: $107,000.00-$142,000.00 annually
Starting salary will be based on skills, background, and experience
High end of the range limited to applicants with significant relevant experience
Potential yearly incentive pay up to 24% of base salary
Annual raise and bonus
Robust health and wellbeing programs
State Farm pays most of your healthcare premium
Multiple healthcare plan options, including a high deductible plan
All medical plans provide 100% coverage for in-network preventative care
Access to vision, dental, telemedicine, 24/7 mental health professionals
Educational benefits like industry leading training programs
Top-notch tuition assistance programs
Employee resource groups
Mentoring
Fertility/IVF/adoption assistance
College coaching
National discount programs
Interactive monthly financial workshops
Free financial coaching
State Farm Federal Credit Union
Generous time off policies
Opportunity to initially earn up to 20 days annually plus parental leave
Paid holidays
Celebration day
Life leave (40 hours/year)
Bereavement leave
Community service/education support days
Matching Gift Program
Good Neighbor Grant Program
Employee Assistance Fund
Free financial advisors
401(k) plan with company contributions of up to 7% of your salary