Claim Director

Chubb•Alpharetta, GA

1d•$83,600 - $119,900

About The Position

This role focuses on technical claim handling for Westchester insureds nationwide. The Claim Director manages complex excess casualty claims, both litigated and non-litigated, and is accountable for claim handling and disposition, including investigation, coverage determination, reserving, negotiation, and settlement or trial strategies. The position involves some travel and coordination with and service to internal and external business partners. The Claim Director represents the company at meetings with management and business partners, as well as mediations, arbitrations, settlement conferences, and trials. The successful candidate brings an inclusive mindset, communicates openly and transparently, works collaboratively, and draws on diverse ideas and perspectives. Innovation and new ways of thinking are valued.

Requirements

3–5 years of experience as a claims professional or attorney, with specialized and technical competence handling high-exposure claims and an emphasis on hands-on file and litigation management.
Automobile and General Liability experience in Products, Premises Liability, Oil / Gas and Energy, Trucking, and Advertising Injury claims.
Strong background and demonstrated ability in significant coverage matters, including Additional Insured analyses.
Understanding of insurance tenets and legal principles.
Knowledge of Property & Casualty Group coverage and services.
Working knowledge of industry best practices and procedures.
Ability to work independently and assimilate learning materials on many different subjects from various sources.
Excellent interpersonal communication and negotiation skills, with the ability to deal professionally with customers and business partners.
Ability to make prompt, intelligent decisions based on detailed analysis of complex issues.
Strong relational skills, particularly in adverse or high-pressure situations.
If not already licensed, ability to obtain an applicable resident or designated home state adjusters license and possibly additional state licensure.

Nice To Haves

A law degree is recommended but not required.

Responsibilities

Provide outstanding customer service and work with insureds and brokers to adjust mainstream casualty, specialty risks, and business auto claims.
Analyze coverage and communicate coverage positions, as warranted, under the direction of a supervisor and coverage unit.
Conduct, coordinate, and direct investigations into loss facts and the extent of third-party damages.
Direct and closely monitor assignments to experts and defense counsel.
Evaluate coverage, liability, and damages information to determine the extent of exposure to the insured and the company.
Set reserves within authority or recommend reserve changes to a supervisor.
Travel to conferences, mediations, and trials as necessary; travel is approximately 10% to 20%, potentially more based on business needs.
Coordinate with and service internal and external business partners, and represent the company at meetings, mediations, arbitrations, settlement conferences, and trials.