Claim Analyst

Government of New Brunswick • Fredericton, NB

25d • Onsite

About The Position

The work we do has a positive impact on our communities and helps improve the
everyday lives of New Brunswickers. Together, we are over 45,000 New
Brunswickers who are passionate problem-solvers, who make a difference and are
proud to call New Brunswick home.

The Department of Transportation and Infrastructure has a broad mandate and is
committed to maintaining and improving New Brunswick’s public infrastructure.
The Department of Transportation and Infrastructure’s mission is to contribute
to New Brunswick’s economy and quality of life by providing and supporting
sustainable infrastructure that allows for the safe and efficient movement of
people, goods and government services to the public. Not only is the department
responsible for managing over 18,000 kilometers of provincial highways, it also
manages the planning, design and construction of hospitals, schools and other
government buildings.

The Damage Claims and Court Services Unit oversees incident investigations
related to personal injury, property, and environmental damages. Its
responsibilities include investigating claims from the public, recovery actions,
and developing and maintaining the Department's policies concerning claims
processes. The Unit also provides expert support and advice related to incident
response.

Reporting to the Manager of the Damage Claims and Court Services Unit, the
successful candidate will be responsible for:

Requirements

• Engineering and Field Level V: Graduation from a recognized two (2) year Engineering Technology Program. A minimum of four (4) years of related work experience in investigation and/or writing reports. Must be a member, or be eligible for membership, in the New Brunswick Society of Certified Engineering Technicians and Technologists (NBSCETT) or Registered as a Certified Engineering Technicians and Technologists with a Canadian regulatory body. Experience with Microsoft Office Suite. Valid Class 5 driver’s license as issued by the Province of New Brunswick.
• Engineering and Field Level IV: Graduation from a recognized two (2) year Engineering Technology Program. A minimum of three (3) years of related work experience in investigation and/or writing reports. Must be a member, or be eligible for membership, in the New Brunswick Society of Certified Engineering Technicians and Technologists (NBSCETT) or Registered as a Certified Engineering Technicians and Technologists with a Canadian regulatory body. Experience with Microsoft Office Suite. Valid Class 5 driver’s license as issued by the Province of New Brunswick.
• Engineering and Field Level III: Graduation from a recognized two (2) year Engineering Technology Program. A minimum of two (2) years of related work experience in investigation and/or writing reports. Must be a member, or be eligible for membership, in the New Brunswick Society of Certified Engineering Technicians and Technologists (NBSCETT) or Registered as a Certified Engineering Technicians and Technologists with a Canadian regulatory body. Experience with Microsoft Office Suite. Valid Class 5 driver’s license as issued by the Province of New Brunswick.
• An equivalent combination of education, training and experience may be considered.
• Written and spoken competence in English and French is required.
• Applicants must clearly demonstrate the essential qualifications to be given further consideration.
• Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.
• Please ensure that your preferred language of assessment is identified in your résumé.

Nice To Haves

• Experience in preparing for and/or participation in civil litigation proceedings.
• Experience preparing for Small Claims Court, collaborating with internal and external stakeholders, claims processes, or experience communicating investigation results with the public.

Responsibilities

• investigating property and environmental damage reported by the public
• providing positive, open communication with the public regarding procedures and investigation conclusions
• supporting the Manager with investigations related to litigation actions and New Brunswick Small Claims Court preparation
• drafting detailed-memos, letters, and reports concerning claim status
• ensuring interactive communication between claimants, government departments, and other stakeholders.

Benefits

• Meaningful work and the opportunity to support New Brunswickers in times of need.
• Opportunities for career growth, professional development and training.
• Comprehensive benefits package which includes paid vacation, Health and Dental Plan, Life Insurance, Long-Term Disability and the Public Service Shared Risk Pension Plan.
• Free access to Employee and Family Assistance Program (EFAP) and services.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 501-1,000 employees