City Hall Greeter, Limited Duration

City of Eugene•Eugene, OR

1d•Onsite

About The Position

The City of Eugene is seeking a friendly, dependable, and detail-oriented individual to serve as our City Hall Greeter. This is a Limited Duration position. In this vital front-line role, you'll be the first point of contact for residents, visitors, and staff, offering assistance, answering questions, and directing individuals to the services they need. This is an opportunity to be part of the team that keeps our city running smoothly, professionally, and with a personal touch. This Limited Duration position could last up to 12 months per business need. Employees hired into Limited Duration positions will be members of the AFSCME bargaining unit and covered by the contract except for items outlined below: Limited Duration employees are at-will and do not have a probationary period; they accrue no seniority, have no bumping or layoff provisions, and have no discipline or discharge rights.

Requirements

High school diploma or G.E.D. equivalent, supplemented by either one-year clerical training or basic clerical experience.
Must pass a background check.
Basic general office practices and procedures.
Basic English composition, spelling and grammar.
Modern office equipment, including computers.
Customer service practices.
Basic business math.
Apply general phone practices and protocols.
Perform alpha-numeric filing.
Communicate effectively with other employees using tact, courtesy and good judgment.
Continue to develop excellent customer skills.
Operate standard office equipment.
Perform accurate data entry.
Follow instructions and independently perform routine tasks once learned.
Perform basic keyboarding, word processing, and data entry.
Work with accuracy and attention to detail to meet deadlines.
Perform physical activities that are essential functions of the position, including speech, hearing, manual dexterity to function in an office environment, lifting or supplies and boxes, etc.
Actively support and respect diversity in the workplace.

Nice To Haves

Relevant transferable skills from a variety of sources and experiences.

Responsibilities

Performs routine sorting and distribution of mail; assists with mass mailings as directed.
Answers telephone calls and takes messages; answers routine questions providing readily available information.
Accesses computer for readily available information; may perform routine data entry to update records.
Operates standard office equipment with minimum instructions.
Accepts, receipts and tracks small cash payments; performs basic mathematical calculations.
Sets up, updates, files, and retrieves records as instructed.
Types and completes routine forms, form letters, and labels.
May run established reports as directed.
Schedules rooms and appointments.
Performs other related duties as assigned.