Circulation Clerk
Northville District Library•Northville Charter Township, MI
•$17 - $21•Onsite
About The Position
The Northville District Library is seeking an enthusiastic, customer-focused individual to join our Circulation Services team in a part-time role. This position involves working 21 hours per week, including some weekends and evenings, and is a union position.
Requirements
- High school diploma or equivalent.
- Proficiency with Windows OS and common office equipment is preferred.
- Experience with cash registers and credit card terminals is a plus.
- Learn quickly and accurately while strictly following instructions and exercising sound judgment.
- Prioritize tasks efficiently in a fast-paced environment to meet daily operational needs.
- Work independently with minimal supervision while collaborating effectively within a team environment.
- Demonstrate excellent interpersonal skills with a strong passion for helping and serving the public.
- Communicate clearly and proactively seek assistance to resolve patron inquiries or handle conflicts professionally.
- Ability to sit, stand, and walk for extended periods of time and the ability to bend, reach, stoop, or crouch.
- Must have the ability to lift and move library supplies or media materials weighing up to 40 pounds and frequently push or pull loaded book carts throughout the facility.
Nice To Haves
- Proficiency with Windows OS and common office equipment is preferred.
- Experience with cash registers and credit card terminals is a plus.
Responsibilities
- Deliver positive, welcoming, and professional service to the public at the Circulation Desk.
- Answer incoming calls and accurately direct visitors and callers to the appropriate public service desks.
- Check library materials in and out efficiently using the integrated library system.
- Issue new library cards and maintain patron accounts in accordance with library policy.
- Handle monetary transactions with accuracy.
- Monitor incoming materials for damage or missing pieces, taking appropriate action to update item status.
- Process incoming and outgoing interlibrary loan materials.
- Sort and distribute daily delivery items.
- Assist with database maintenance and contribute to special departmental projects.
- Perform other related duties and administrative tasks as assigned.
Benefits
- Paid vacation
- 9 paid official holidays
- Annual sick leave allowance
- Personal business time
- Employer-paid professional development and conferences
- Annual Staff Development Day
- 100% paid short-term disability
- 100% paid long-term disability
- Employee Assistance Program (EAP) available for you and your family
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
