Circulation Assistant - Part-time/Temporary

Alamance County Government•May Memorial Library, NC

8d•Onsite

About The Position

Alamance County Public Libraries is hiring three Circulation Assistants: one at the Mebane Library and two at the May Memorial Library. The role provides customer service through direct interaction with library patrons and performs clerical work related primarily to circulating library materials. It involves physically demanding tasks such as checking materials in and out and shelving items in a busy environment. This is a part-time, non-benefited position for 13 hours per week, including at least two evenings per week and two weekends per month. The position requires flexibility in scheduling and a commitment to providing respectful, courteous, customer-focused service to a diverse community. The successful candidate will be willing to learn about library trends, local community happenings, literature, and popular reading trends.

Requirements

High school diploma or equivalent.
Flexibility in scheduling, including nights and weekends.
Strong customer-service orientation and ability to provide respectful, equitable assistance to patrons of all backgrounds.
Excellent oral and written communication skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office, email, internet searching, and social media platforms.
Ability to learn and apply library-specific technology, including ILS systems and electronic resources.
Strong problem-solving skills, sound judgment, and accountability.
Ability to work independently and collaboratively within a team environment.
Ability to stand and walk for extended periods; bend, reach, squat, and lift up to 40 pounds.
Ability to push and pull loaded book carts and access materials on high and low shelves.
Ability to communicate effectively with patrons and staff in a busy environment.

Nice To Haves

Ability to speak Spanish.
Previous library experience.
Creativity in program planning, display design, and patron engagement.
Prior experience with Microsoft Windows and Office applications, basic internet searching, and social media.

Responsibilities

Promote ACPL’s values and mission.
Follow and enforce established library policies and procedures.
Work at all public service desks at ACPL.
Assist with maintaining library collections.
Assist patrons with reference interactions, reader advisory inquiries, technology, and online resources.
Build skills and knowledge through professional reading, workshops, and webinars.
Create library cards for patrons and help patrons locate items.
Check materials in and out on patron accounts and empty book returns.
Organize returned items alphabetically or numerically in preparation for reshelving.
Shelve library materials.
Receive payments for fines and fees.
Assist patrons with self-checkout.
Answer phones and route calls to appropriate staff.
Call and write up holds and pull messages.
Maintain the appearance of the library, including shelves and displays.
Perform other duties as assigned.