Circulation Assistant

Arlington Heights Memorial Library•Arlington Heights, IL

About The Position

The Circulation Assistant checks materials in and out, handles money, registers new customers for library cards, and uses library databases to assist customers. The position works almost exclusively with the public and requires a positive, friendly customer service attitude and the ability to work well in a team environment. The assistant applies library circulation policies while providing Unparalleled Customer Service. This is a part-time position averaging 24 hours per week. Scheduling follows a six-week rotation, with flexibility and participation in weekend rotations required. Regular weekly hours are Tuesday, Wednesday, and Friday from 4:00 p.m. to 9:15 p.m. Weekend hours vary by rotation: during weeks 2 and 5, Saturday shifts are 10:00 a.m.–1:00 p.m. and 2:00 p.m.–5:15 p.m., and Sunday hours are 12:00 p.m.–6:15 p.m. During weeks 3 and 6, Saturday shifts are 10:00 a.m.–1:00 p.m. and 2:00 p.m.–5:15 p.m.

Requirements

  • High school degree or equivalency.
  • Familiarity with Microsoft Office products, especially Outlook mail and Word.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Ability to excel in the organization’s culture.
  • Positive and friendly customer service attitude.
  • Ability to work well in a team environment.
  • Flexibility in scheduling and participation in weekend rotation.

Responsibilities

  • Check library materials in and out.
  • Handle money.
  • Register new customers for library cards.
  • Use library databases to assist customers.
  • Apply library circulation policies while providing customer service.

Benefits

  • Two weeks of prorated leave time, including vacation, sick, and personal time.
  • Seven paid holidays.
  • Participation in the Illinois Municipal Retirement Fund (IMRF) pension plan.
  • Availability of a Roth/457 savings plan.
  • Optional benefits such as pet insurance, legal aid, and identity theft protection.
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