Cidery Ambassador (AOC - FT Temp)

Boston Beer Company • Walden, NY

8h • Onsite

About The Position

We are currently hiring a full-time, seasonal Cidery Ambassador at the Angry Orchard Cidery in Walden, NY. The Cidery Ambassador is responsible for representing the Angry Orchard brand, supporting the day-to-day operations of the tour center, providing the highest level of customer service and hospitality to our drinkers, conducting tours, and maintaining cleanliness standards around the Cider House.

Requirements

• High School Diploma or GED
• Ability to lift 50 pounds/regular walking and standing
• Must be of legal drinking age
• Ability to work independently and as part of a team
• Weekend shifts required

Nice To Haves

• Previous customer service experience desired

Responsibilities

• Conducting tours and tastings on a regular basis: public, private, paid programing and VIP groups
• Responsible for learning and educating guests on our product and Orchard; be able to speak confidently on who we are and what we do
• Assisting with all tours: pouring cider, keeping tasting areas organized, answering questions, and basic food handling for cider pairings
• Be a brand ambassador for Angry Orchard and the Cider category
• Greeting guests to the Tour Center: checking in tour guests, checking IDs, providing directions, etc.
• Maintaining all aspects of organization in the Tour Center (rooms, the shop, storage areas, etc)
• Assisting in the updating and creation of displays in and around the tour center
• Maintaining and assisting in the daily upkeep and cleanliness of the Tour Center, Stone Barn, and Tree House

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED