Brewery Ambassador (SABB - FT Temp)
Boston Beer Company•Boston, MA
•Onsite
About The Position
The Brewery Ambassador provides the ultimate Samuel Adams experience for all guests visiting our Boston Brewery. This position leads engaging tours and serves sample pours of Samuel Adams products while ensuring a safe and memorable experience for all guests.
Requirements
- 21+ years of age required
- High school diploma/GED required
- At least 1 year of experience in customer service or a related field
- Excellent communication skills, written and verbal
- Ability to work in an organized, detail-oriented manner
- Friday and Saturday work availability
Nice To Haves
- Knowledge of craft beer
- Prior experience in public speaking or a related field (teaching, training, facilitating, etc.)
Responsibilities
- Conduct engaging, passionate, and factually accurate brewery tours.
- Understand and accurately deliver the Boston Beer story (past, present, and future), brewing process, ingredients, brands, locations, etc.
- Assist with all tours (pour beer, maintain cleanliness and organization of tasting areas, answer guest questions)
- Welcome Brewery Tour Center guests, answer customer questions, book tour groups.
- Drive sales for specialty programs and events
- Maintain organization in the Brewery Tour Center (rooms, retail shop, storage area, etc)
- Assist in the updating and creation of brewery history displays
- Assist with Brewery Tour Center and Retail Shop daily upkeep: shipping, receiving, inventory processing, and related organizational tasks.
Benefits
- Pay rate of $17.50 per hour
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
