CHR Support Specialist
About The Position
The CHR Support Specialist provides application and system support for clients under direction. The role resolves internal and external requests and assists with coordinating processes and programs related to client needs. Depending on applicable systems and responsibilities, the specialist may perform administrator or oversight duties, prepare responses to client complaints under the supervision of more senior management, and conduct data collection, fact-finding, and research. The position may also involve coordinating or conducting training, administering and supporting compliance with corporate and local policies and federal and state regulations, and maintaining documentation. Additional responsibilities may be assigned.
Requirements
- High school diploma or GED equivalent.
- Three to five years of workforce experience in a responsible position.
- Maintain licenses and/or certifications relevant to the area of responsibility.
- Demonstrated verbal and written communication skills for internal and external audiences.
- Proficiency with applicable technology.
- Ability to work in a team environment.
- Strong organizational and time-management skills, including the ability to multitask and prioritize.
- Ability to travel as necessary.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Provide application and system support for clients under direction.
- Resolve a full range of internal and external requests.
- Assist with coordinating processes and programs related to client needs.
- Perform administrator duties or oversight responsibilities on applicable systems, as assigned.
- Prepare responses to client complaints under the supervision of more senior management.
- Conduct data collection, fact-finding, and research.
- Conduct or coordinate training of others, as assigned.
- Support compliance with and administration of applicable corporate and local policies and federal and state regulations.
- Maintain documentation, as assigned.
- Perform additional responsibilities as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Education Level
High school or GED
