CHR Support Specialist
About The Position
The CHR Support Specialist works under direction to provide application and system support for clients and resolve internal and external requests. The role assists with coordinating processes and programs related to client needs and may include administrator or oversight responsibilities for applicable systems. The specialist may prepare responses to client complaints under the supervision of senior management, conduct data collection, fact-finding, and research, and conduct or coordinate training. The position may also involve administering and ensuring compliance with applicable corporate and local policies and federal and state regulations, as well as maintaining documentation. Additional responsibilities may be assigned. The role requires a high school diploma or GED, three to five years of workforce experience in a responsible position, relevant licenses or certifications, communication and technology skills, teamwork, organization, time management, multitasking, prioritization, and the ability to travel as necessary. A bachelor's degree is preferred.
Requirements
- High school diploma or GED equivalent required.
- Three to five years of workforce experience in a responsible position.
- Maintain licenses and/or certifications relevant to the area of responsibility.
- Demonstrated verbal and written communication skills for internal and external audiences.
- Proficient use of applicable technology.
- Ability to work in a team environment.
- Strong organizational and time-management skills, including the ability to multitask and prioritize.
- Ability to travel as necessary.
Nice To Haves
- Bachelor's degree.
Responsibilities
- Provide application and system support for clients under direction.
- Resolve a full range of internal and external requests.
- Assist with coordinating processes and programs related to client needs.
- Perform administrator duties or provide oversight for applicable systems, as applicable.
- Prepare responses to client complaints under the supervision of more senior management.
- Conduct data collection, fact-finding, and research.
- Conduct or coordinate training of others, as applicable.
- Administer applicable corporate and local policies and comply with federal and state regulations, as applicable.
- Maintain documentation, as applicable.
- Perform additional responsibilities as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
