Chiller Technician

RK Industries, LLC•Phoenix, AZ

8d•$50 - $65

About The Position

The Commercial Chiller Technician troubleshoots, repairs, maintains, and installs commercial HVAC and related equipment, with a heavy focus on large commercial and industrial chillers in hospitals, universities, office buildings, and manufacturing facilities. The position also coordinates assigned agreements or projects day to day to ensure contractual commitments are met in a timely and cost-effective manner. The technician responds to service calls, communicates with customers about equipment problems and recommended remedies or next steps, and ensures system operations and safety controls are checked before leaving a job site. The role requires current technical knowledge, effective use of troubleshooting guides, tools, and manuals, and timely completion of service reports and other paperwork. Physical work includes lifting and carrying heavy items, using tools, climbing ladders, and accessing rooftops, heights, and potentially tight or enclosed spaces.

Requirements

Ability to troubleshoot commercial chiller systems and related equipment.
Universal EPA certification.
At least 10 years of experience maintaining and servicing commercial chillers, including maintenance, annual service, and overhauls.
Experience with a range of chillers, including York, Carrier, Daiken, McQuay, and Trane.
Experience working on Smart chillers.
Valid driver’s license and a satisfactory driving record as required by the company’s insurance provider.
Experience working on centrifugal, screw, scroll, and magnetic-bearing chillers and compressors, as well as boilers, RTUs, package units, air handlers, and cooling towers.
Ability to lift 75 pounds from floor to waist, potentially repeatedly, and lift 50 pounds from shoulder to overhead.
Ability to work with both arms above the head for at least five minutes and carry 50 pounds for 25 feet.
Ability to push or pull 125 pounds for 500 feet.
Ability to climb stairs and ladders and carry 30 pounds while doing so.
Ability to grip and operate hand tools, power tools, and safety equipment such as chain falls.
Ability to lift legs and step over obstacles up to 19 inches high.
Ability to work in varied physical positions, including lying on one’s side, kneeling, and standing on a ladder.
Ability to access rooftop units and work at heights and, in some cases, in tight or enclosed spaces.
Ability to wear a respirator when conditions require; work may involve exposure to potentially harmful chemicals or materials.
Ability to crawl 200 feet and stoop, crouch, or kneel for up to 10 minutes at a time.

Responsibilities

Respond to a heavy workload of service calls professionally.
Explain problems and remedies to customers in terms appropriate to their technical knowledge, and describe the situation and recommended next steps when a problem has not been repaired.
Use troubleshooting guides to identify problems promptly.
Check system operations and safety and limit controls before leaving job locations.
Address customers’ questions and concerns before leaving the work site.
Use appropriate tools and instruments while troubleshooting.
Share solution techniques with other service representatives and help resolve issues and customer problems.
Schedule arrival and departure with customers.
Tactfully offer suggestions when customer actions have caused system problems.
Prioritize work based on the call schedule, respond to interruptions, carry appropriate tools and materials, and schedule vehicle maintenance.
Complete required paperwork promptly and accurately.
Keep the supervisor and manager informed of developments, changes, and customer complaints.
Complete daily service reports and obtain customer signatures.
Maintain technical knowledge by participating in technical organizations, reading applicable manuals, and keeping current on equipment and concepts.
Coordinate assigned agreements or projects to ensure contractual commitments are met in a timely and cost-effective manner.
Troubleshoot, repair, maintain, and install commercial HVAC and related equipment, especially large commercial and industrial chillers.