Chiller Technician

RK Industries•Phoenix, AZ

About The Position

RK Industries is hiring a Commercial Chiller Technician to service and troubleshoot large commercial and industrial HVAC systems at hospitals, universities, office buildings, and manufacturing facilities. The role focuses on commercial chillers and includes troubleshooting, repairing, maintaining, and installing HVAC and related equipment. The technician also coordinates assigned service agreements or projects to help ensure contractual commitments are met in a timely and cost-effective manner. The position calls for professional customer service, clear explanations of equipment problems and recommended remedies, effective use of troubleshooting resources and tools, and consistent checks of system operation and safety controls. The technician completes service reports and other paperwork, keeps supervisors informed of developments or customer concerns, and maintains current technical knowledge. RK Industries describes itself as a second-generation, family-owned company with construction, fabrication, manufacturing, and building-services capabilities, and offers training and development through RK University and accredited apprenticeships. The posting lists compensation of $50–$65 per hour, depending on experience, plus a company vehicle, potential spiffs or bonuses, and benefits. Applications are accepted on an ongoing basis.

Requirements

Ability to troubleshoot commercial chiller systems and related equipment.
Universal EPA certification.
At least 10 years of experience maintaining and servicing commercial chillers, including maintenance, annual service, and overhauls.
Experience with chillers from manufacturers including York, Carrier, Daikin, McQuay, and Trane.
Experience working on Smart chillers.
Valid driver's license and a satisfactory driving record as required by the company's insurance provider.
Experience working on centrifugal, screw, scroll, and magnetic-bearing chillers and compressors, as well as boilers, RTUs, package units, air handlers, and cooling towers.
Ability to lift 75 pounds from floor to waist, possibly repetitively, and 50 pounds from shoulder to overhead.
Ability to work with both arms above the head for at least five minutes; carry 50 pounds for 25 feet; and push or pull 125 pounds for 500 feet.
Ability to climb stairs and ladders and carry 30 pounds while climbing.
Ability to grip and operate hand tools, power tools, and safety equipment such as chain falls.
Ability to step over obstacles up to 19 inches high and work in varied positions, including lying on one's side, kneeling, and standing on a ladder.
Ability to access rooftop units and work at heights and, in some cases, in tight or enclosed spaces.
Ability to wear a respirator when conditions require and tolerate possible exposure to potentially harmful chemicals or materials.
Ability to crawl 200 feet and stoop, crouch, or kneel for up to 10 minutes at a time.

Responsibilities

Troubleshoot, repair, maintain, and install commercial HVAC and related equipment, with a focus on large commercial and industrial chillers.
Coordinate assigned service agreements or projects to help meet contractual commitments in a timely and cost-effective manner.
Respond professionally to a heavy workload of service calls.
Explain equipment problems, causes, remedies, and recommended next steps clearly to customers, regardless of their technical knowledge.
Use troubleshooting guides, proper tools, and instruments to identify problems efficiently.
Check system operation and safety and limit controls before leaving job locations.
Address customer questions and concerns before leaving a work site and tactfully offer suggestions when customer actions contribute to system problems.
Use solution techniques to assist other service representatives and resolve customer issues.
Schedule arrival and departure with customers and set priorities based on the call schedule and interruptions.
Carry appropriate tools and materials and schedule vehicle maintenance.
Complete required paperwork promptly and accurately, including daily service reports, and obtain customer signatures on service reports.
Keep supervisors and managers informed about developments, changes, and customer complaints.
Sign up for memberships in technical organizations, keep technical knowledge current, and consult applicable manuals.