Children, Youth, & Family Services Supervisor - Permanency

El Paso County • El Paso, CO

2d • Hybrid

About The Position

This position supervises the 0-3 Permanency Team, leading caseworkers who support infants, toddlers, and their families through reunification efforts and alternate permanency planning. The role involves partnering with the Well Baby Court Program, requiring strong leadership, creative case planning, and collaboration with community partners. The supervisor will guide the team through complex cases involving substance use, domestic violence, abuse, and neglect, ensuring children have a safe, stable, and nurturing environment. The hiring range is $75,800.00 - $82,800.00 annually, with an anticipated hiring rate of $79,730.56 annually. This is a child protection position that may require flexibility in work hours to accommodate client schedules. The average workday is Monday-Friday 8:00 am - 5:00 pm, but the schedule is subject to change. A hybrid schedule is available after the probationary period. This position participates in an on-call rotation and may require additional background checks. The position may close without advance notice.

Requirements

• Bachelor’s degree or higher from a higher education institution with coursework related to child welfare social caseworker responsibilities (e.g., human behavior development, child development, family intervention techniques, diagnostic measures, or therapeutic techniques).
• Three years of professional, internship, or volunteer work experience in a human service-related agency.
• Working knowledge of child protection laws, rules, and regulations.
• Working knowledge of intake and ongoing processes, procedures, and protocol.
• Working knowledge of Department of Human Services programs and protocol.
• Ability to efficiently plan, schedule, and organize.
• Ability to provide guidance, supervise, and train others.
• Ability to objectively review and evaluate the performance and work of others.
• Ability to understand, interpret, and communicate laws, rules, regulations, policies, and procedures to staff.
• Ability to assess situations and make prudent and appropriate decisions.
• Ability to apply conflict resolution and problem-solving skills.
• Ability to communicate and work effectively with co-workers, clients, other agencies, and the public.
• Ability to provide excellent customer service.
• Ability to use standard office equipment, including computer, fax machine, copier, and telephone.
• Proficiency with personal computers, databases, and software, such as Microsoft Office.
• Maintain regular and punctual attendance.
• Must possess and maintain a valid driver's license and proof of automobile insurance.
• Must obtain and maintain necessary certifications as applicable to the position.
• Must possess or obtain Colorado State Child Welfare Supervisor Certification within ninety days of course enrollment and maintain certification thereafter.
• Must pass conditional post-offer background investigation, including fingerprinting, motor vehicle check, and drug screen.
• College transcripts required prior to the date of hire.

Nice To Haves

• Master’s degree or higher in a social work or human behavioral sciences field.
• Two years of professional, internship, or volunteer work experience in a human services related agency (may substitute for required experience if Master's degree is obtained).
• One year of supervisory or demonstrated leadership experience.

Responsibilities

• Supervises an assigned unit of caseworkers and support staff in the Children, Youth, and Family Services (CYFS) Division.
• Oversees and coordinates the practice and primary decision-making of child protection practices and/or coordinates services and secondary service decisions.
• Coordinates with units, teams, and leadership regarding safety, permanency, and well-being.
• Supervises assigned caseworkers, case services aides, and administrative support staff, including conducting unit meetings, ensuring timely and accurate work, and assigning duties.
• Conducts performance evaluations, motivates employees, and participates in the hiring and disciplinary process.
• Communicates the unit's mission, establishes and monitors workflow, and assigns cases, assessments, services, and/or placement cases.
• Conducts and participates in staffing and consultations with caseworkers to discuss cases, treatment plans, problems, and issues, and to address performance.
• Leads weekly unit meetings and participates in DHS administrative meetings involving planning, decision-making, and management.
• Coordinates and facilitates staff training as needed.
• Participates in case-related staffing, court hearings, reviews, meetings, and family meetings; decides and recommends appropriate case plans and proceedings.
• Ensures compliance with Federal, State, and County laws, outcome measures, rules, and regulations; reviews cases to ensure case plans are developed and implemented.
• Reviews, edits, and/or approves unit correspondence and reports.
• Serves as a liaison to community professionals, clients, other agencies, the courts, and the public; responds to complaints and concerns.
• Collects, reports, and monitors team statistics, data, outcomes, and performance; approves and routes some financial requests.
• Performs other duties as required.

Benefits

• Mileage reimbursement is available upon request.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager