Children, Youth & Family Business Registrar (58903)

JEWISH FEDERATION OF GREATER LONG BEACH AND WEST ORANGE COUNLong Beach, CA
Onsite

About The Position

The CY&F Business Registrar is a key operational and financial leader within the Children, Youth & Family department. This role is responsible for overseeing registration, enrollment, financial management, and administrative systems across all CY&F programs, including Early Childhood Education, camps, youth programs, and family engagement offerings. The Business Manager ensures accurate financial tracking, strong data integrity, and seamless coordination between families, staff, and leadership. As a member of the CY&F management team, this role supports strategic planning, budgeting, and program operations while delivering exceptional customer service and maintaining compliance with organizational and licensing requirements.

Requirements

  • Bachelor’s degree in business administration, finance, accounting, or related field (or equivalent experience)
  • Experience in financial management, billing, and data systems required
  • Employees must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.
  • Strong understanding of budgeting, reconciliation, and financial reporting
  • Experience with CRM systems (e.g., Daxko) and database management
  • High level of organization and attention to detail
  • Ability to manage multiple priorities and deadlines
  • Strong communication and interpersonal skills
  • Proficiency in Microsoft Office / Google Workspace

Nice To Haves

  • Experience in early childhood, camps, or youth programming strongly preferred

Responsibilities

  • Oversee all registration processes for CY&F programs (ECE, camps, youth programs, and events)
  • Build, manage, and optimize Daxko and related registration systems
  • Maintain accurate enrollment records, rosters, waitlists, and attendance tracking
  • Manage program setup, updates, and capacity to align with operational needs
  • Ensure all participant records meet licensing and compliance requirements
  • Partner with CY&F leadership to develop, monitor, and adjust the annual budget
  • Track revenue, expenses, enrollment trends, and financial projections
  • Manage billing, invoicing, payment collection, and account reconciliation
  • Ensure accurate financial data entry and reporting across all systems
  • Apply discounts, financial aid, and scholarship allocations accurately
  • Support scheduling, logistics, and administrative operations across programs
  • Collaborate with program staff to ensure accurate program planning and execution
  • Maintain internal systems for recordkeeping, reporting, and communication
  • Provide administrative support for events, field trips, and community programming
  • Ensure consistency and efficiency across all CY&F operational processes
  • Serve as a primary point of contact for families regarding registration, billing, and program information
  • Develop and maintain proactive, clear, and responsive communication systems
  • Support family engagement through strong relationships and service excellence
  • Manage registration and program-related communications in a timely and professional manner
  • Track and analyze enrollment, revenue, and program participation trends
  • Provide regular reports and insights to leadership to inform decision-making
  • Support long-term planning through data-informed recommendations
  • Ensure data accuracy and integrity across all platforms
  • Serve as an active member of the CY&F management team
  • Collaborate across departments to support agency-wide programs and initiatives
  • Promote a positive, accountable, and collaborative team culture
  • Support staff in navigating systems, processes, and operational workflows
  • Communicate clearly and align work with departmental and organizational goals
  • Demonstrate professionalism, responsiveness, and strong follow-through
  • Foster a collaborative, solutions-oriented work environment
  • Take initiative and ownership of systems, challenges, and outcomes
  • Adapt to changing priorities in a dynamic, fast-paced environment
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