Children's Administrative Case Manager

Merakey • Carlisle, PA

3d • Onsite

About The Position

The Children’s Administrative Case Manager provides comprehensive case management and administrative support to children with mental and behavioral health needs and their families. This role coordinates access to services, monitors care delivery, and advocates for appropriate resources while ensuring compliance with organizational, county, state, and federal requirements. The position plays a critical role in supporting positive outcomes through collaboration, documentation, and service coordination within the Base Services Unit (BSU).

Requirements

• Bachelor’s degree in Psychology, Social Work, Psychiatric Nursing, or a related field required.
• Active, valid driver’s license required.

Nice To Haves

• Minimum of one (1) year of experience in the human services field preferred.

Responsibilities

• Coordinate and process intake referrals, ensuring timely access to appropriate services
• Deliver case management services, including assessment, resource linkage, advocacy, and support for children and families
• Obtain and manage authorizations for behavioral health and related services
• Maintain accurate and compliant documentation, including case records, correspondence, and required reports
• Monitor service delivery through review of treatment plans, evaluations, and provider documentation
• Collaborate with families, schools, providers, and community stakeholders to support client needs
• Assist clients in accessing benefits (e.g., Social Security, disability programs) and verify eligibility
• Ensure adherence to all regulatory standards, confidentiality requirements, and organizational policies
• Participate in meetings, supervision, quality improvement activities, and ongoing professional development

Benefits

• Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
• Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
• DailyPay -- access your pay when you need it!
• On the Goga well-being platform, featuring self-care tools and resources.
• Access Care.com for backup childcare, elder care, and household services.
• Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
• Tuition reimbursement and educational partnerships.
• Employee discounts and savings programs on entertainment, travel, and lifestyle.
• Access to Pryor Online Learning for free online personal development classes.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level