Child Support Specialist Trainee-HELP Program

Suffolk County Government • Ronkonkoma, NY

12d • Onsite

About The Position

An employee in this class performs entry-level work in conducting investigations and collecting child support payments from individuals legally responsible for the support of dependents. Trainees receive on-the-job training while performing duties of a limited but increasingly responsible nature. The incumbent assists in performing investigations to locate individuals so that support and paternity orders may be established and payments may be obtained through voluntary agreements or court orders. The incumbent works closely with higher-level Child Support Specialists, and work is subject to review through consultation and examination of work performed.

Requirements

• Completion of sixty (60) credits from a college with federally-authorized accreditation or registration by NY State.
• Candidates must be bondable.
• Within one (1) year of appointment, employees must obtain a NYS Notary Public License. The license must be maintained throughout employment in this title.
• At the time of appointment and during employment in this title, employees must possess a valid license to operate a motor vehicle in New York State.

Responsibilities

• Attends on-the-job and more formalized training sessions
• Studies literature and other materials to acquire essential knowledge of the field
• Assists in obtaining information such as debtor's residence, family records and financial status from a variety of sources
• Reviews records of delinquent accounts and follows up through telephone and personal contact with friends, relatives, informers, neighbors, associates and various governmental agencies in an effort to locate individuals with delinquent accounts
• Interviews unwed mothers to assist in determining the feasibility of pursuing court action to establish paternity
• Makes referrals for appropriate legal action to establish accounts and when accounts are uncollectible
• Compiles and furnishes required information for related agencies and for court action
• Monitors child support payments pursuant to court orders or voluntary agreements
• Maintains continuous files and prepares appropriate reports

Benefits

• Health Insurance: Suffolk offers a comprehensive health insurance plan, including medical, dental, and vision coverage
• Pension
• Paid Time Off: Vacation (2 weeks to start) is accrued based on length of service; sick leave allows employees to take time off for illness without sacrificing pay; personal days can be used for a variety of reasons; and thirteen (13) paid holidays.
• Work-Life Balance: County jobs offer regular working hours, reducing the need for overtime or irregular shifts. This helps employees maintain a good work-life balance.
• Overall, county government jobs offer a combination of competitive benefits and job security, making them an attractive option for many job seekers.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree