Child Support Services Agent 2

Georgia Department of Revenue•Marietta, GA

2d•Onsite

About The Position

The Georgia Department of Human Services (DHS) is seeking candidates to fill the position of Child Support Services Agent 2. This role is within the Division of Child Support Services (DCSS) and reports to the Child Support Services Supervisor. The primary function of this position is to establish and enforce child support obligations of responsible parents and coordinate child support activities with legal, judicial, and public organizations. DCSS aims to enhance the well-being of children by locating non-custodial parents, establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing public responsibility for financial and medical support for children. DCSS also administers outreach programs focused on increasing non-custodial parental involvement in a child's life.

Requirements

High school diploma/GED and two (2) years of direct job-related experience.
One (1) year of experience at the lower-level Child Support Services Agent 1 (SST060) or position equivalent.

Nice To Haves

Bachelor's degree from an accredited college or university.

Responsibilities

Establishes child support obligations and ensures that such obligations are met.
Communicates with clients and other constituents via telephone, email, correspondence and direct contact to ensure that support obligations are met.
Manages a caseload to ensure that child support obligations are met.
Performs other professional responsibilities as assigned by supervisor.