Child Support Services Agent 2

Georgia Department of Revenue•Columbus, OH

2d•Hybrid

About The Position

The Georgia Department of Human Services (DHS) is seeking candidates to fill the position of Child Support Services Agent 2. This role is within the Division of Child Support Services (DCSS) and reports to the Manager, Child Support Services. The position is located in Columbus, GA. DCSS enhances the well-being of children by locating non-custodial parents, establishing paternity and support orders, enforcing and modifying support obligations, and collecting and distributing child support payments. This program promotes parent accountability and self-sufficiency while reducing the public responsibility for providing financial and medical support to children. DCSS also administers outreach programs focused on increasing non-custodial parental involvement in a child's life.

Requirements

High school diploma/GED and two (2) years of direct job-related experience.
One (1) year of experience at the lower-level Child Support Services Agent 1 (SST060) or position equivalent.

Nice To Haves

Bachelor's degree from an accredited college or university.

Responsibilities

Establishes child support obligations and ensures that such obligations are met.
Communicates with clients and other constituents via telephone, email, correspondence and direct contact to ensure that support obligations are met.
Manages a caseload to ensure that child support obligations are met.
Performs other professional responsibilities as assigned by supervisor.
Under direct supervision, establishes and enforces child support obligations of responsible parents.
Coordinates child support activities with legal, judicial and public organizations.