Child Support Services Agent 1

Human Services, Department of•Warner Robins, GA

3d•Hybrid

About The Position

Stronger Families for a Stronger Georgia. The Georgia Department of Human Services (DHS) is a dynamic state agency responsible for delivering a wide range of services to Georgia's most vulnerable populations. Our mission is to strengthen Georgia by providing individuals and families access to services that promote self-sufficiency, independence, and protect Georgia's vulnerable children and adults. Start your career in public service. The DHS’ Division of Child Support Services (DCSS) is seeking candidates to fill the position of Child Support Services Agent 1, this position will report to an Child Support Services Supervisor. This position is located in Warner Robins (Houston County), GA.

Requirements

High school diploma/GED and one (1) year of direct job-related experience.

Responsibilities

Register child support applications, validate locations and establish paternity.
Coordinates child support activities with legal, judicial and public organizations.
Establishes child support obligations and ensures that such obligations are met.
Communicate with clients and other constituents via telephone, email correspondence and direct contact to ensure that support obligations are met.
Manages a caseload to ensure that child support cases follow the Same Day Service Standard of Operating Procedure.
Performs other professional responsibilities as assigned.