Child Support Investigator 2

State of Montana • Missoula, MT

9d

About The Position

The Montana Department of Public Health and Human Services (DPHHS), Child Support Services Division (CSSD), is hiring a Child Support Investigator to provide state-administered child support services. The division works to establish and enforce parental obligations and increase public awareness of those obligations, in pursuit of financial and medical support for children. The investigator maintains a complex caseload of up to 500 cases.

This position may be eligible for partial telework within Montana. Specific conditions are provided by the supervisor and must follow state policy. Applicants must submit a state application and the required documents through the Montana State Careers website. Successful applicants are subject to position-relevant background checks and must pass reference checks before an offer is extended.

Requirements

• Knowledge of investigative principles, due process, and administrative and judicial processes.
• Knowledge of general collections principles and social service programs.
• Ability to analyze information, make decisions, and solve problems.
• Excellent written and verbal communication skills.
• Bachelor’s degree in criminal justice, business administration, public administration, social work, psychology, or a related field.
• Three years of job-related experience in child support, general investigations, or relevant collections. Other combinations of directly related education and experience may be considered case by case.
• Submit a cover letter, resume, and references with the application.
• Pass position-relevant background checks and reference checks.

Nice To Haves

• Child support enforcement experience.

Responsibilities

• Maintain a complex caseload of up to 500 cases.
• Provide state-administered child support services.
• Pursue the establishment and enforcement of parental obligations to secure financial and medical support for children.

Benefits

• Healthcare coverage
• Retirement plans
• Paid vacation
• Sick leave
• Paid holidays
• Work/life balance
• Eligibility to participate in the Public Service Loan Forgiveness (PSLF) program
• Advancement opportunities

What This Job Offers

• Job Type: Full-time