CHILD PROTECTIVE INVESTIGATOR SUPV-SES - 60075179

State of Florida • South Highpoint, FL

4d • Onsite

About The Position

The Child Protective Investigator Supervisor performs advanced professional work supervising and directing child protective investigators and support staff. The position’s primary duty is to spend the majority of the time communicating with, motivating, training, and evaluating employees. The supervisor manages investigations involving alleged abuse, abandonment, neglect, or exploitation of children and oversees work to protect children and work with families.

Requirements

• Bachelor’s degree conferred by the time of application.
• At least two years of experience in child welfare.
• Current, active Florida Child Protective Investigator Certification from the Florida Certification Board.
• Training and practice in Florida’s Safety Practice method.
• Valid driver’s license.
• Operational private vehicle for daily work activities; selected applicants must provide proof of vehicle registration and appropriate insurance coverage.
• Knowledge of theories and practices in child protection.
• Knowledge of professional ethics relating to child protection and counseling.
• Knowledge of family-centered interview and counseling techniques.
• Knowledge of interviewing and observation techniques.
• Skill in considering child development when guiding placement of children.
• Ability to recognize indicators of abuse and neglect.
• Ability to conduct risk and safety investigations.
• Ability to plan, organize, and coordinate work assignments.
• Ability to understand and apply relevant laws, rules, regulations, policies, and procedures.
• Ability to actively listen and communicate effectively.
• Ability to maintain well-executed case files.
• Ability to establish and maintain effective working relationships.
• Ability to use computer systems.
• Ability to write accurate investigative reports.
• Must complete the candidate profile in its entirety and provide supervisor names and phone numbers for all employment periods; employment gaps must be explained, and qualifications and application responses must be verifiable.
• Must successfully complete required state and national criminal-history background screening before beginning employment.
• Must be a U.S. citizen or lawfully authorized alien worker.
• Participation in the State of Florida Direct Deposit Program is required; enrollment must be completed within the first 30 calendar days of appointment.
• Male candidates born on or after October 1, 1962 must meet the stated Selective Service registration or exemption requirement before hire or promotion.
• Employees are subject to reasonable-suspicion drug testing.

Nice To Haves

• Bachelor’s or master’s degree in social work or a related field.
• At least two years of child welfare experience, preferably in child abuse investigations.

Responsibilities

• Supervise, plan, and direct subordinate staff workloads, workflows, deadlines, objectives, and use of time in delivering child protection services and conducting investigations.
• Develop performance standards and job-duty expectations with investigators and review plans for continuous improvement.
• Communicate expectations regularly, coach investigators, recognize strong performance, and suggest areas for improvement.
• Evaluate employees against established standards and take necessary corrective action.
• Promote investigators’ career development, ensure appropriate training, and lead cross-training on investigative skills.
• Review casework, assessments, and safety plans; provide consultation and direction to ensure work is appropriate, clear, thorough, high quality, and properly documented.
• Use information-system management tools to monitor open cases, manage workflow, ensure timely actions, and prevent backlogs.
• Ensure child protective investigation operations comply with legislative authority and applicable federal and state rules and regulations.
• Identify and implement improvements to program effectiveness and efficiency.
• Facilitate and participate in hiring, promotion, demotion, discipline, and dismissal of employees.
• Collect, analyze, and report data regarding child protective investigations.
• Establish and maintain cooperative relationships with community-based providers, Children’s Legal Services, law enforcement, medical personnel, schools, and other organizations and agencies involved in investigations.
• Ensure effective communication with deaf or hard-of-hearing customers or companions in accordance with the ADA and/or Section 504; manage service records and report data, resource needs, and training needs to the designated program point of contact.
• Complete job tasks in accordance with applicable laws, rules, regulations, policies, and requirements.

Benefits

• Competitive employee benefits package.
• Vehicle Insurance Allowance to assist with insurance costs resulting from use of a private vehicle for work.
• Training, advancement opportunities, and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager